Privacy Policy for khidmat24

At khidmat24, accessible from khidmat24.com, the privacy of our users is one of our top priorities. This Privacy Policy outlines the types of information that are collected and recorded by khidmat24 and how we use, process, and protect it in accordance with the laws of Pakistan, including the Prevention of Electronic Crimes Act, 2016 and the Electronic Transactions Ordinance, 2002.

If you have additional questions or require more information about our Privacy Policy, please contact us.

Scope of Policy

This Privacy Policy applies only to our online activities and is valid for users of our website and digital platforms with respect to the information they share and/or we collect.

This policy does not apply to information collected offline or through other channels not operated by khidmat24.

Consent

By using our website or services, you consent to this Privacy Policy and agree to its terms, in accordance with applicable Pakistani laws.

Information We Collect

The personal information you are asked to provide, and the reasons for requesting it, will be made clear at the point of collection.

  • Personal details (name, email, phone number, address)
  • Account registration details
  • Communication data (messages, attachments, inquiries)
  • Technical data (IP address, browser type, device information)

If you contact us directly, we may receive additional information that you voluntarily provide.

How We Use Your Information

  • Providing, operating, and maintaining our platform
  • Improving and personalizing user experience
  • Understanding user behavior and analytics
  • Developing new services and features
  • Communicating with users (customer support, updates, marketing where permitted)
  • Preventing fraud and ensuring security

Log Files

khidmat24 follows standard procedures of using log files. These files log visitors when they visit websites.

  • IP address
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time stamps
  • Referring/exit pages
  • Clickstream data

This information is not linked to personally identifiable data and is used for analytics, system administration, and improving user experience.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Store user preferences
  • Enhance website functionality
  • Analyze traffic and usage patterns

Users may choose to disable cookies through their browser settings; however, this may affect certain features of the website.

Third-Party Advertising and Services

Third-party advertisers or partners may use technologies such as cookies, JavaScript, or web beacons in their advertisements and links on our platform.

These technologies may automatically collect your IP address and are used to measure advertising effectiveness and personalize content.

khidmat24 does not control these cookies and recommends reviewing the respective privacy policies of third-party services.

Third-Party Privacy Policies

This Privacy Policy does not apply to other websites or advertisers. We encourage users to review the privacy policies of third-party services for detailed information about their practices and opt-out options.

Data Protection and Security

We implement reasonable technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Data breaches

However, no method of transmission over the internet is completely secure, and users acknowledge associated risks.

Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory obligations in Pakistan

After this period, data is securely deleted or anonymized.

User Rights

Subject to applicable laws in Pakistan, users may have the right to:

  • Request access to their personal data
  • Request correction of inaccurate information
  • Request deletion of data where applicable
  • Withdraw consent for data processing (subject to legal obligations)

Requests can be made through our contact details below.

Cross-Border Data Transfers

If your data is transferred outside Pakistan, we ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

Childrenโ€™s Privacy

Protecting children online is important to us.

khidmat24 does not knowingly collect Personal Identifiable Information from children under the age of 13. If you believe that a child has provided personal information on our platform, please contact us immediately, and we will take prompt steps to remove such data.

Compliance with Future Data Protection Laws

khidmat24 aims to align its data protection practices with the forthcoming Personal Data Protection Bill, Pakistan and any future regulations issued by Pakistani authorities.

Contact Us

For any questions, requests, or concerns regarding this Privacy Policy, you may contact us at: